AI basics
Before you create your first AI account
Pick one tool, protect sensitive information, and decide what success looks like before you click every shiny setting.
Start with the tool that best fits the ecosystem you already use. If your work lives in Microsoft 365, Copilot may be a natural first look. If you want a flexible general-purpose assistant, ChatGPT, Claude, or Gemini may fit. The right choice is the one you can practice with consistently.
Do not paste confidential client, business, health, financial, or transaction information into a tool until you understand the account’s privacy settings and your organization’s policy. Convenience is useful. A data problem is not.